Automating patient communications
Automated patient communication solutions can add efficiency that helps reduce stress for staff and improves patients’ commitment to care. Communication is the foundation of the patient-provider relationship. In the office, healthcare professionals put patients at ease by listening to their concerns, explaining things fully, and answering questions. But effective patient communication extends beyond these in-office interactions.
The evolution of patient communication technology
The healthcare sector has typically been slower to adopt new technology than others, but providers have made impressive strides over the past few years. While technology such as electronic health records, telemedicine, and even text messaging are common, most practices don’t have an integrated communication system that automates:
Appointment Scheduling and Notifications
Patient Recall
Waitlist Management
Patient Engagement
To thrive in the competitive healthcare environment and keep up with patients’ growing preference for digital interaction, healthcare practices are seeking out new technology to enhance — or even overhaul — their patient communication and engagement strategy.
6 powerful benefits of a digital communication strategy
Communication technology can transform your practice’s efficiency without drastic, disruptive changes to workflows. Flexibility and integration are key. Available solutions are built to work in harmony with each practice’s unique patient communication needs, procedures, and processes. Here are six ways the right technology can help you deliver the messages your patients need to receive in the most convenient and effective manner.