4. Reduce time-consuming, manual tasks with efficient workflows

Given persistent staffing shortages, creating efficiencies in your office has never been more important. Patient communication technology can help you do more with less.

If you’re like most healthcare practices, your staff probably spends a significant portion of the day placing or receiving phone calls from patients.

Communication features like text to chat, online scheduling, and automated appointment reminders reduce phone calls and improve productivity.

Patient communication tools can also help reduce or eliminate paper intensive processes such as mailing patient registration forms or statements. When you shift these workflows to email or text, you can find more hours every day for other essential tasks.