6. Improve patient feedback
Engagement also includes patients’ willingness to provide feedback about the care they received and their level of satisfaction.
Easy text or email surveys sent right after their appointment can maximize response rates.
You can also direct satisfied patients to public review sites such as Health Grades™, Google™, and Yelp® to boost your online profile. And when you include a link to schedule an online appointment, engagement translates to action.
As busy as you are, you may think you don’t have time to promote patient engagement. Look for a solution that offers certified, ready-to-post materials and integrated marketing tools.